Thursday, June 23, 2005

 

Great Blog Entry from David Frey: The Power of a Penny - and Response Rates

Marketing Best Practices Blog: The Power of a Penny - and Response Rates: "The other day I was reading an article in the DMNEWs about the power of a penny. Tad Clarke, the editor tells the story of how Columbia House increased the response rate to its advertisements and direct mail offers by simply repositioning their offer.
Columbia House had a great offer. For only $1 plus 86 cents shipping and handling you could get 10 or so CD's. That was a great offer that did extremely well.
Well, the smart folks at Columbia House repositioned the offer so that you could get 12 CD's for only 1 penny plus $1.85 shipping and handling.
That one small change increased response rates by 20 - 30 percent.
It's interesting because the respondents were still paying the exact same amount, $1.86, but because of its repositioning to a 1 penny offer, the company increased its revenues by over 20%.
It just goes to show you that Dan Kennedy is right - - marketing is only two things, 1) human behavior, and 2) numbers."


This is a great post showing the power of testing your offers! It reminds me of the story of the Cabela brothers (of mail Cabela's order hunting and fishing supplies fame).

They started with a small ad in "Field & Stream" that said:

"Hand tied trout flies 10 for $5.00. Free shipping!" and got near 0 response. Then they changed their ad to this:

"Free Flies. Get 10 hand tied trout flies for free. ($5.00 shipping and handling.)"

Same net cost to thier customers but response rates went through the roof and launched an empire.

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